DR Symposium focuses on conflict resolution strategies

Thursday, May. 25, 2017
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The Massachusetts Bar Association's Dispute Resolution Section hosted its DR Symposium on May 19 at the UMass Boston Campus Center. The symposium, which focused on conflict resolution, featured a keynote speech by Jeff Thompson, Ph.D., who presented insight into the world of the crisis/hostage negotiator and focused on the techniques used for highly effective communication and de-escalation.

The symposium brought together users, practitioners, researchers and academics, and included highlights, such as:

  • DR trends and technology
  • Skill building breakout sessions
  • Ethics and emerging issues
  • Practice strategies and insights of preeminent local neutrals
  • Improving your business
  • Networking with DR thought leaders